At BSC, we offer employee support services through our client-focused EFAP. We aim to support you in cultivating your most healthy and fulfilled self by focusing on your overall wellbeing. You are not meant to be an expert in all areas of living. If “it takes a village”, then leaning on the community supports available to you demonstrates resourcefulness and just makes good sense.

Our multidisciplinary team of professionals can support you in a variety of different ways.

  • Managing stress
  • Emotional difficulties
  • Relationship issues (individual and couples counselling)
  • Workplace conflicts
  • Addictions & Substance use (alcohol, drugs, gambling, etc)
  • Parenting challenges
  • Financial counselling and/or credit problems
  • Self-improvement & Career Counselling
  • Health and Wellness (diet & nutrition counselling, family meal planning, exercise & recreation counselling)
  • Legal Advice

These services are 100% private and confidential.

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Family Members are Eligible Too!

Your significant other and dependent family members living in the same household can also access BSC services. You do not have to register them personally – their right to confidentiality is equally important, and they can contact our office directly.

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Services Offered at
No Cost to You! 

If your employer is registered with BSC as their EFAP provider these are available at no cost to you. Talk to your employer to learn who your EFAP provider is (hopefully it’s us!) or call us and we can confirm if you are eligible.

If your employer is not registered with BSC we do offer a direct fee for service at a low rate per session or check with your employer’s benefits insurance plan to inquire as to how much coverage you have for psychology/ psychotherapy services for the calendar year. Unfortunately, psychotherapy and psychological services are not yet covered by OHIP.

Please be advised that we do not do direct billing. You will be provided with a receipt following payment which can be submitted to your insurance plan for reimbursement.

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How to Get Started

First, we want to recognize the strength and courage it takes to reach out and we want to make setting up your appointments easy.

Simply call our offices at 623-7677 (in Thunder Bay) or toll-free 1-888-423-5862 (elsewhere in Northwestern Ontario), and we’ll schedule a time with one of our counsellors that is convenient for you.

During your first visit, you and your counsellor will discuss your concerns. Depending on the circumstances, your counsellor may help you set up a strategy and specific goals for addressing the issue which may include referral to one of our other professionals. Future sessions will be booked at regular intervals as determined by you and your counsellor.

How to Get Started

First, we want to recognize the strength and courage it takes to reach out and we want to make setting up your appointments easy.

Simply call our offices at 623-7677 (in Thunder Bay) or toll-free 1-888-423-5862 (elsewhere in Northwestern Ontario), and we’ll schedule a time with one of our counsellors that is convenient for you.

During your first visit, you and your counsellor will discuss your concerns. Depending on the circumstances, your counsellor may help you set up a strategy and specific goals for addressing the issue which may include referral to one of our other professionals. Future sessions will be booked at regular intervals as determined by you and your counsellor.

Long Distance Services Available

BSC offers long distance counselling sessions to clients throughout Northwestern Ontario:

Scheduled face-to-face visits in communities across the region
Telephone
consultations
Video
counselling

Video Counselling Instructions: Click Here

To access these services, call our office toll-free at 1-888-423-5862.

For More Information about EFAP:

Contact Us